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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Model / 177 / S
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Vela Series Cycling Thermal Longsleeve Jersey Women
Vela Series Cycling Thermal Longsleeve Jersey Women
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Fast
- 60 days right of return
- Optimal wearing comfort ()
FAQ
Most Frequently Asked Questions
You can see the current delivery status of your order in your customer account under Orders comprehend:
- Log in to your customer account.
- Select your desired order.
- Select your delivery and click on the button "tracking".
If it is still unclear where your package is currently located, you can contact us using the contact form and we help you as soon as possible.
Please note that refunds can only be made using the same payment method used for the Purchase has been used can be credited.
If you paid for your order with a gift card, the amount will always be credited to the Gift card refunded before any balance is paid out.
The refund process can take up to 14 days after receipt of your goods. If you see in the tracking that we have received your return, please let us know 14 days to check and credit the amount.
You can access the returns portal here.
You can return your ordered items for a refund up to 60 days from the invoice date. The returned goods must be in a salable condition. That means she has to - except for the purpose of trying on the product - be unused.
If possible, please return your products in their original packaging.
You can easily register your order in our returns portal. The returns portal can be found here: To the returns portal .
There are scam websites pretending to sell original RYZON products. These online shops ask for your personal data during the ordering process and let you pay - but you never receive the promised goods. We are already taking legal action against these fake shops, but the process is lengthy and not that easy.
Please ensure that you only ever order via our online store or via our app .
Help with your order
Should an item supplied by us be damaged or out of order in any way please use our contact form immediately and send us a message. The form can be found here: To the contact form
We will create a return label for you and of course a new product for you send.
Please note that this only applies to products that are already in their original, unworn condition are defective and the damage was already present at the time of delivery.
For all other damage, please contact our complaints service via the complaint form. You can find it here: To complaint form
If you have received an incorrect product, please contact us immediately with the following Information:
- Your order number
- The product you received and the item number
- Which product did you receive instead?
- Image of wrong product if possible
As soon as we have received the information, we will take care of your request and try to solve the problem to your satisfaction as soon as possible.
If you would like to use a discount code, please enter it in the "Discount code or gift card" field in the checkout, or use the discount link. The discount will then be applied automatically. Discount codes are only valid once and cannot be combined. Discount codes do not apply to discounted or limited edition products. Bundle products, United in Humanity items and Ryzon gift cards are also excluded from discount codes. (Corresponding information is displayed in the shopping cart).
If you have a gift card code, enter the code in the "Discount code or gift card" field in the checkout. Your updated total will then be calculated automatically. Gift cards once purchased cannot be credited. Please note:
If you have paid with a gift card, the amount will be refunded to the gift card in the event of a return.
For refunds whe